Claims

When you’ve got customers, staff and a business to get back on track after an unexpected setback, you can leave the insurance claims to the experts. We can take care of the process by working closely with you and the insurance company and any third-party valuers, repairers or specialists to help you get the best possible outcome. And we can keep you informed every step of the way.

At Steadfast Brecknock, we pride ourselves on Claims Management. Our dedicated and experienced Claims Team are here for you when you need to make a claim. Download our “Your Personal Claims Advocate” brochure or contact us for further information.


Need to make a claim or have a query about an existing claim?

Phone: 1800 273 256
Email: claims@steadfastbrecknock.com.au


Request a Call Back

If you would like to request a call back from a member of our claims team to discuss the lodgement of a new claim or to discuss an existing claim, please complete the Call Back Request Form below and we’ll be in touch as soon as possible.


Insurer’s Emergency Claims Assistance

Emergency claims assistance is available from most insurers. An ‘Insurer Emergency Contacts List’ can be downloaded in the table below.


Claim Forms

Download a claim form below or contact our Claims Team for assistance.


Client Claim Procedures & Checklists

Download a claim procedure below or contact our Claims Team for assistance.


Call Back Request Form

  • Enter your first name and surname
  • Enter your business name or company name
  • Enter your phone number (including area code)
  • Enter your email address
  • What does your enquiry relate to?
  • Please provide details about your contact request so we can arrange for the most suitable team member to contact you
  • When is the best time for one of our brokers to contact you?
  • Are you an existing Steadfast Brecknock client?
  • If you are an existing Steadfast Brecknock client, what is your client code (refer to your invoice)?
  • By ticking the box below, you agree and declare that you are authorised to request the contact request on behalf of the business or company you have named on this form and you agree to be contacted by one of our qualified and experienced insurance brokers.