Testimonials

At Steadfast Brecknock Insurance Brokers, we strive to provide the very best professional service and advice. There are many reasons we’re one of South Australia’s largest insurance brokerages and our client service is just one of them. But don’t take our word for it – see what our client’s are saying about us below.


Thanks for fighting for our claim to be paid. It was a great result for us!

Kathy P


Thank you for being so good with your following up and for your attitude towards customer service.

Valmai N


Thank you for such a prompt reply and resolution of our insurance claim. We are very pleased it was such a quick and easy process.

Jess M


We have had a long standing relationship with Steadfast Brecknock for all our insurance needs. They do all the homework and present this to us in an easy to understand format. Thank you because you have made what can be a confusing and stressful time easy as ABC.

Tracy


Please do not hesitate to contact Steadfast Brecknock Insurance Brokers anytime for all your private and business insurance needs. They will personalise your insurance cover, seek the best price and create instant cover for all your insurance needs giving you peace of mind! Thank you for the brilliant and exceptional service you continue to provide my family and business colleagues – every time.

Taryn


I have been very happy with the service I have received from the team at Steadfast Brecknock. They always go out of their way to assist me, no matter what. A huge thank you for making me feel so welcome.

Maureen F


It’s so unusual these days to receive such prompt action from a service provider like I received today from Steadfast Brecknock Insurance Brokers. I really appreciate it. Thank you!

Barbara W


I have been with Steadfast Brecknock for almost ten years and my dealings with their team have been exceptional. Communication is second to none and they are always willing to go that extra mile. I would recommend Steadfast Brecknock Insurance Brokers to anyone who is looking for exceptional service and a competitive insurance program tailored to your needs.

Wendy Scott


Thank you for all your hard work in sourcing the products required for our business and personal insurance needs. Our Steadfast Brecknock account manager is always available to discuss over the phone or in person any concerns we have or alterations we require due to our fast growing business. It makes us feel reassured that we have an account manager that takes the time to fully understand our business to make sure we are adequately covered.

Glenn Russell


A big thank for all the years of help and advice you have given me. Words cannot describe my appreciation. With almost twenty years of help and visits, Steadfast Brecknock may have changed over the years, but they remain committed to meeting all my business insurance needs.

Diane Knott


I have always received very good service from Steadfast Brecknock and my most recent experience was fantastic! My account manager is a pleasure to deal with, is always very prompt to respond to my phone or email enquiries in a friendly yet professional manner. The quotes provided were very competitive and covered everything we needed for our cars. Thanks so much for helping make the process so streamlined and efficient. Excellent customer service!

Emma


At a very difficult time for us, and a subsequently large loss, our broker at Steadfast Brecknock was sympathetic, helpful and efficient in managing our claim. They communicated, followed up quickly and reduced our stress. We have no hesitation recommending Steadfast Brecknock Insurance Brokers.

David and Natalie


I have been very happy since I changed to Steadfast Brecknock Insurance Brokers. I have found them to be extremely helpful with all my enquiries.

Dianne Chapple


Thank you to Steadfast Brecknock Insurance Brokers for taking care of our recent claim. The repair was carried out promptly and the process was made very easy for us.

Melinda Wulff 


I have always found Steadfast Brecknock Insurance Brokers to be informative, easy to deal with, knowledgeable and keen to act in our best interests. Our account manger has always responded promptly and has made insurance easy! Thanks for all your help and I hope to continue dealing with Steadfast Brecknock for a long time to come.

Rebecca


As a client of Steadfast Brecknock for a number of years, I have found them to be helpful and professional. My account manager has been great, efficient and always follows through with all matters whilst keeping me informed. I would recommend giving Steadfast Brecknock an opportunity to look after your insurance requirements.

Les Lim


As the Strata Manager for our Strata Corporation, I rely on the advice of our insurance broker to ensure we are adequately insured. The team at Steadfast Brecknock Insurance Brokers are very helpful and informative which provides me with the peace of mind I seek when making such important decisions affecting our Strata owners’ assets.

Shaun G


The service and advice I received from Steadfast Brecknock was exceptional. They listened to me, presented me with options, explained the differences in cover and provided me with their recommendations. I’ve finally found an insurance broker who I trust! I have no hesitation recommending Steadfast Brecknock because they care and they do what they say they will do.

Denise G


This afternoon we were granted our AFSL – a huge milestone for us which absolutely would not have been possible without the help of the team at Steadfast Brecknock. We feel very lucky to have been referred to Steadfast Brecknock as other brokers we spoke to found everything too difficult to understand or overcome. This was not a problem for you. Thank you so much!

Karl M


The Claims Team at Steadfast Brecknock have been positive, helpful and swift in helping me settle my insurance claim. I have never made an insurance claim before now and your assistance and professionalism is greatly appreciated.

Robin B


Dealing with insurance claims is usually likened to that moment when you are standing in front of a bonfire and the smoke immediately swings in your direction, physically blinding you and putting a taste in your mouth that reminds you of a 1980’s Marlboro commercial. You are glad to be in front of the fire for warmth* but there’s a fair bit of pain there too. I’m pleased to say that after dealing with Steadfast Brecknock on a recent write-off claim, I can still see clearly and my breath remains minty fresh. They were great to deal with and made the process as quick and painless as possible. This is why I will continue to use Steadfast Brecknock in the future. *Don’t play with fire kids. Only light under strict adult supervision – and not the idiot adults like your Uncle Ronald. Keep him away from matches.

Jay Wheeler


Thanks for everything – you have always been extremely helpful and informative. We really appreciate your effort to provide us with exemplary service.

Steve Dangerfield


Thanks so much! Very prompt indeed!

Kathy Pogas


Fantastic! Thank you so much. Steadfast Brecknock are well above the mark in service as always.

Bill Dunbar


My rental property insurance claim had potential long term consequences and the Steadfast Brecknock claims team were able to resolve it more quickly than I could have hoped! I first called on Monday, the claims team liaised with the insurer and had the claim finalised and settled by Wednesday. Amazing service!

Paul S


Wow! Great service and super fast settlement of my insurance claim – within hours!

Keryn Hogben


Thank you so much for all your help. I’m really happy with the assistance you have provided and the way you have sorted out our claim for us.

Sara S


Quick and easy help arranging insurance for my new car. A pleasure to deal with.

Richard Alsterom


Fantastic! Thanks so much for your help. Super efficient, professional and friendly!

Juliette Hocking


My company has chosen to have all our insurance needs handled by Steadfast Brecknock Insurance Brokers for the past 24 years. Claims are handled with integrity and efficiency, and with great communication with our staff.

Geoffrey O’Connell


It is refreshing to deal with a Company that is responsive and deals with requests so promptly. My experiences with Steadfast Brecknock have only been positive.

Nic Holdgate


Over the many years of running our business, we have been well looked after by our brokers at Steadfast Brecknock Insurance Brokers. They take great care of our business and vehicle insurance are are so personal with us as well. We also appreciate their great attention to detail when making a claim. I often call our brokers for professional advice and they all work together. Thank you for taking great care of our insurance needs.

Rocky & Teresa Musolino


I have received excellent service for some years now. Nothing is too much trouble, and the friendly staff have always been there in person or over the phone when I need them. I have always been very pleased with their professional services and policies they have sourced for me for the covers I require. I am only a small time customer that will never make Steadfast Brecknock rich, but they make me feel like a million dollar client.

John A Quirk | JP and former Senator for South Australia


Thank you for the wonderful service you have provided as my insurance broker over several years. I recommend you highly to anyone who mentions insurance needs in passing. I always put in a plug for Steadfast Brecknock and sing your praises and encourage my friends and family to use your services for quick, easy, efficient and value for money insurance arrangements. You just make it so simple and painless.

Elizabeth (Libby) Camp


Thank you for taking the time to look into my cover and confirm the reason for the policy changes. I really appreciate the extra effort you have made to provide me with peace of mind. Thank you for your professionalism.

Louis Fairlie


From the moment we met our brokers at Steadfast Brecknock Insurance Brokers, we were told that when it comes to insurance, our lives were going to get easier – and they did! With a growing business, the last thing we needed was complicated insurance deadlines. Together with our brokers at Steadfast Brecknock, they streamlined all our insurance into an easy to follow format and confirmed our belief that a broker works for us.

Gail Wilson


We have been using Steadfast Brecknock Insurance Brokers for decades. We have numerous business, vehicle and personal insurance policies with them and feel that we always get the best advice and care. Steadfast Brecknock have acted on our behalf when we have had difficult insurance claims and advised us about insurance packages. Our broker catches up with us at our business premises to check our insurance needs and even our son in Brisbane uses Steadfast Brecknock as he feels confident he is receiving sound advice.

Bronny Walsh